DFW managed IT. Owner-operated. Same name on the door for thirty-plus years, and the same engineers on your call, every time you ring.
Since 1992, 3T Pro, Inc. has helped Dallas-Fort Worth businesses keep their networks, systems, and people connected. We are owner-operated, locally accountable, and built around long-term relationships, so clients work with the same trusted engineers year after year.
Companies come to us when they have outgrown a rented help desk and need the capability of a full IT department without the cost of staffing one in-house. From everyday support to hard-to-diagnose technical issues, our team brings decades of hands-on experience across the systems businesses rely on every day.
We manage more than 200 business networks, answer support calls in under 90 seconds during business hours, and provide after-hours on-call engineering support for managed clients. When the phone rings, a real person answers.
3T Pro opened in a Dallas garage in 1992 and has kept the same phone number since. The company is still run by the people who own it, which is a plain way of saying nobody here can pass your problem up the chain. When something goes wrong on your network, the person accountable for it is the person you can call.
Every account gets a named lead engineer who knows the network, the vendors, and the line-of-business app nobody else understands. The roster turns over in years, not months.
Managed IT runs in Silver, Gold, and Platinum. Silver is hourly support billed in 15-minute increments. Gold adds unlimited remote support. Platinum adds unlimited onsite as well.
Engagements start with a 30-minute discovery call and a free network assessment. You leave with a written scope and a flat-fee number, whether or not you hire us.
Our headquarters is in Richardson, at 100 N Central Expy, Suite 1000. We work with businesses across Dallas-Fort Worth, including Plano, Garland, Arlington, and Irving. Remote support keeps the everyday work moving; onsite support puts an engineer in the room when the problem calls for it.
That work crosses a lot of industries. A law office needs access to case files. An architecture firm needs its design tools and shared storage working together. A distribution business needs people and systems connected across the operation. We start with what your team needs to get done, then work through the technology behind it.
Discovery comes first. We learn what you're running, document the trouble spots, and agree on priorities. The next step is a written scope that connects the work to your budget and timeline. You should know what is included before an engineer starts changing anything.
Our managed IT services bring help desk, network monitoring, patching, and planning together. Cloud projects, backup and recovery, and equipment changes fit into that wider picture. The goal is a system your people can use and a support team that understands how it fits together.
See how our support tiers work, read what our clients say, or book a consultation. We'll talk through the fit and put the next steps in plain English.
30-minute discovery call plus a free network assessment. You leave with a concrete scope and a flat-fee number, not a sales pitch.
Or call us at (972) 509-0585 · Mon‑Fri 8:30 a.m. – 5:30 p.m. CT
